Salesforce Administration: Managing supporting the Salesforce instance, including customization of objects, fields, record types, page layouts, validations, workflow approval rules, sharing rules, permission sets, triggers.
User Management: Creating managing user accounts, profiles, roles, permissions to ensure appropriate access levels data security.
Data Management: Ensuring data integrity through data cleansing strategies, validation rules, data import/export procedures - performing regular data audits backups.
Customization Configuration: Adapting Salesforce to fit the organization s unique workflows, processes, data models by creating custom fields, objects, layouts, user interfaces
Workflows Automation: Designing implementing automation such as flows, approval processes, triggers to reduce manual tasks increase efficiency.
Reporting Analytics: Building maintaining custom reports, dashboards, visualizations to provide valuable insights into business performance enable data-driven decision-making
Training Support: Providing training, documentation, ongoing support to users to drive adoption effective use of Salesforce.
System Upgrades Maintenance: Performing system upgrades, install high-priority updates, ensure optimal performance of Salesforce systems.
Integration Management: Managing maintaining data integrations with third-party software used across the business.
Project Management: Leading managing Salesforce projects from inception to completion, ensuring timely delivery alignment with business objectives.
Stakeholder Collaboration: Working closely with business partners across Sales, Marketing, Operations, other departments to define manage project scoping, define requirements, prioritize activities.
