Job Description
Skills:
Training Delivery, Sales Techniques, Coaching, Product Knowledge, Communication Skills, Motivation, Performance Evaluation, Learning Management Systems,
Responsibilities
Design and execute orientation programs for sales teams
Conduct on boarding training sessions for new hires
Act as a consultant to salespeople for challenges they have on the job
Assign mentors and coaches to new sales team members
Observe how salespeople and cashiers interact with clients to identify areas of improvement
Determine training needs both for individuals and teams
Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
Advise salespeople how to upsell products and services
Apply various sales training techniques (e.g. gamification, case studies and group activities)
Maintain updated records of training curriculum and material
