NHIP Trainer
JD Objective: -To conduct NHIP/refresher trainings for identified role-holders within timelines to optimizetheir competencies and help them scale up their performanceo Minimum 5 years work experienceo Minimum 3 years of training experienceo Sector: Telecom/Handset/Retail/Bank
Base Location: Delhi,Mumbai,Bangalore,Chennai,Ahmedabad,Hyderabad & Pune
Salary: 30000-40000 per month (in hand)
Responsibilities:Trainers who will take physical classroom training in their base locations or virtualtraining across the country.
Trainers to do 26 Training man-days in a month and must conduct NHIP batches duringthe 26 working days.
Trainer Booting & CertificationAll new trainers will undergo a boot camp conducted by the Master Trainer for 30 days,covering:
Trainer ways of working Product, process and tool knowledge
Behavior Training & Role-plays
3 days of Store visit to observe ways of working at the storeTrainer will be certified by the clientBootcamp and certification clearance is mandatory.On the Job Training for Trainers-
Post attending the NHIP and clearing all the certification levels, all the trainers tocomplete their OJT in which they must be at a high walk-in legacy or NGS store (indiscussion with D2C Head & central team) to serve customers. This OJT will be for half amonth and trainers must handle all type of customers and serve them like CRO.
During this OJT period trainers must achieve the GAD requirements mentioned as per thebusiness policy set at that time.
Job Type: Full-time
Pay: Up to 36,
- 00 per month
Jadwal: - Day shift
Work Location: In person
Application Deadline: 03/08/2024
Expected Start Date: 05/08/2024
