Handle the team and drive the monthly targets. Must be able to take initiative in making initial calling. Scheduling time-to-time meetings to check on the targets with the team Maintain Daily Agent Productivity Report To handle escalation and solve within the defined timelines if any Playing an instrumental role in the achievement of the team and overall campaign targets. Responsible for achieving daily and monthly collection targets for the team. Managing the roster across the floor to ensure maximum workforce utilization. Managing attendance and leaves of the Team. Allocating tele-calling data to team members. Continuously give inputs to the team members on their progress reports, leave records, areas where they are lacking, etc. Conduct daily briefings for the team members before the shift begins. Responsible for re-training of Team members. Maintaining various reports related to Sales. Responsible for daily deposition of payment collected. Competition tracking (for processes performance, schemes). Performance Reviews of the team. Develop and maintain a positive working environment for team members development of the business plan. Requirements BCA/MCA, BBA/MBA in sales & marketing or Btech/Mtech in IT Sector. 3-4 years of experience Excellent verbal and written communication skills. Team Handling Experience. Excellent communication skills Team Management Good time management abilities. Strong decision-making skills. Candidates having experience in IT Sales would be an advantage Should be familiar with effective objection handling
Job Type: Full-time
Pay: 30,
- 00 - 55,000.00 per month
Benefits: - Cell phone reimbursement
* Provident Fund
Schedule:
Education:
Experience:
- total work: 1 year (Preferred)
Work Location: In person