The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries
We are looking for an experienced team member who has knowledge of sales and customer service
You should be a taskmaster and have exceptional communication/ coordination skills
You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations
Responsibilities
Handling sales tracking tools and keeping the data updated and accurate with minimal time lag
Reporting and publishing pipeline and sales KPI metrics on a regular basis
Attend and document the MOMs for internal and external meetings
Develop a detailed understanding of the functional workings and features of Think Analytics products and be able to respond primary queries and loop in experts for detailed inquiries
Coordinate with internal and external teams w.r.t. to proposals, pricing quotes, scope of work, legal, contracting, invoicing, payments and KPI measurement
Coordinate with Sales & Product Teams for creation of content for Marketing
Assist in coordination during participation in webinars and industry events
Requirements:-
Experience as a Sales support associate or Sales support specialist
Experience with CRM systems
More than average proficiency of MS Excel and MS Word
