Onboarding Americas restaurateurs on our Clients platform by pitching, convincing, and getting them signed for one of the Clients commission packages.
Responsibilities:
- Shift and schedule adherence.
- Timely follow-ups and schedule callbacks to customers where necessary.
- Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments/tasks.
- Make advertisers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships.
- Display expertise and thorough understanding of products and processes.
- Escalate problems/issues to the Supervisor / Technical Experts when warranted.
- Meet QA/QC requirements and other key performance metrics.
- Proactive communication with advertisers and stakeholders.
- Strict adherence to company policies and processes.
- Effective use of tools.
Competencies:
- Driving For Results: Challenging, pushing the organization and themselves to excel and achieve.
- Pipeline Creation/Lead Generation.
- Customer Success: Doing the right thing for customers.
- Self-motivated: Inspiring, enthusiastic, and passionate about doing a good job.
- Strategic Planning: Able to strategize well.
- Planning And Organizing: Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities.
- Decision Making: Making good decisions in a timely and confident manner.
- Interpersonal Communication: Communicating clearly and effectively with people inside and outside of the organization.
- Business Acumen: Understanding of business and concepts, and using both general and specific knowledge to be effective.
- Agility: Displaying agility in thoughts, decision-making, and change management.
- Resilient & self-driven: A proactive & never give-up attitude.
Mandatory Skills.:
- Excellent communication skills (verbal and written)
- Strong phone presence
- Strong presentation skills at all levels
- Proven negotiation skills
- Analytical, with a strong focus on critical thinking
- Strong problem-solving ability
- Any graduation/ Diploma (10+2+3)
- Knowledge in Digital Marketing.
- Experience in International sales (Added Advantage).
- Should be flexible with any shifts.
