Sales Operations Manager

The Sales Operations Manager will be responsible for optimizing the processes, systems and tools used by the sales team to ensure they operate efficiently and effectively.

This role involves coordinating with other departments (like marketing, finance etc) to ensure smooth post sales activities. The goal is to enable the sales team to focus on selling by handling the administrative and operational tasks associated with the sales process.

Key Responsibilities:

• Sales Process Optimization:
• Analyse and improve sales processes to reduce friction and increase efficiency.
• Sales Tools Management:
• Manage and maintain sales technology platforms like CRM etc.
• Cross-Department Collaboration:
• Collaborate with marketing, finance, and product teams to ensure smooth operations.
• Liaise between the sales team and other departments to remove bottlenecks and support initiatives like smooth order processing.

Qualifications:

• Bachelors degree in business, finance, or a related field.
• 5-7 years of experience in sales operations or a related field.
• Proficiency with CRM software (e.g., Salesforce).
• Strong analytical skills and proficiency with data analysis tools (e.g., Excel, SQL).
• Excellent communication skills with the ability to present data and insights to stakeholders.

Skills:

• Technical Proficiency: Skilled in CRM tools, sales automation software, and data analysis tools.
• Process-Oriented: Focused on optimizing sales workflows and procedures.
• Communication: Excellent verbal and written communication skills for liaising between teams and reporting findings.
• Problem Solving: Proactive in identifying operational inefficiencies and providing solutions.

Working location: Delhi

Interested candidates can share resume to [Confidential Information] / 9619352675