Converting prospects into customers by showing appropriate residential properties to the prospects, so that it matches the investment requirement of the prospects
Using leads generated by Sourcing Team for the above as we'll as generate self-leads to convert them into customers, through local activities (doing on-ground activities in corporates, clubs etc).
Taking prospects for site visits in residential projects, answering all relevant queries in the process, coordinating with Developer or with our in-house Relations Team for any clarification required for the same.
Ensuring that prospects and customers, both are satisfied with our services
Providing after-sales services
Roles & Responsibilities
Assess customers needs and provide information and assistance on product services and features
Understanding the need of the clients and with proper coordination to close the sale.
Discuss products offered and available alternatives, including creative financing options
Providing after-sales services (helping the customer with Application & KYC, documentation, payment collection, Agreement execution etc) and assisting customers in acquiring Home Loans
Ensure high levels of consumer satisfaction by providing superior sales service
