Sales Manager - Savings/Current Account Acquisition

Job Purpose

The role requires Managing, Monitoring & Mentoring a team of Front line Sales Officers involved in sourcing savings/current accounts in a defined branch catchment of the Bank. It will require scaling up the retail branch banking franchise to achieve liability Nos & Value targets assigned for the branch. Person is accountable to ensure expansion of branch foot print, product penetration and delivery of high quality customer engagement with the target segment . It will also involve execution of Banks strategies and business deliverables in the assigned geography.

Roles & Responsibilities

1) Recruit of Sales Officers to ensure Optimum level in the branch

2) Mentor a team of Front line Sales officers & control attrition to ensure delivery of business

targets

3) Impart training of product , process and other hygiene deliverables to team members

4) Monitor daily sales targets to ensure acquisition process in compliance of policies of the

Bank

5) Conduct programs to keep team motivation high to meet organisation objectives

6) Work closely with the branch personnel to maintain a conducive atmosphere for team work

7) Responsible for timely resolution of customer queries to enable an experience of delight to

the customers

8) Monitor the growth and execution as per the defined business plan

9) Identify leads for an acquisition of other cross sell potential available in the customer

segments

10) Monitor key parameters on employee productivity, hiring quality and attrition rates and make

necessary improvements