JOB DESCRIPTION
Experience - 1-2 years
Salary- 20k
Notice Period - Immediate Joiners
Location - Gurgaon (work from Office)
Responsibilities
Handle Inbound/Outbound calling for customer service.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive
communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Mutual Fund advisor , SIP's, Knowledge in finance Domain is Good to have.
Conduct follow-ups to ensure complete resolution of issues.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Qualification
Education: Graduate
Minimum 6 Months experience in sales and servicing is required.
Excellent verbal communication skills
Should be good in convincing people
English and Hindi is mandatory.
Preferring south language along with English and Hindi.
About Us
ZFundsis on a mission to democratize personal finance.
lot has been done to make financial products accessible to people. However, it still remains an urban concept. We will make quality financial advice accessible and approachable across Bharat.
was born when we realized that consumers in all small towns across India have invested their money in LIC policies. For users looking to grow their money, it's probably one of the worst options over a long period of time. We realized that it's not a problem that consumers don't want better financial products, it's that they don't have supply to it. And that is what ZFunds is here to do.
are now in the growth phase of your journey and are looking for driven developers to drive that ruthlessly alongside us.
https://zfunds.in/
App: https://play.google.com/store/apps/detailsid=com.zfunds.user
App: https://apps.apple.com/in/app/zfunds/id1537564923
Industry
Employment Type
Full-time
Edit job description
Job Type: Full-time
Pay: 200,
- 00 - 300,000.00 per year
Benefits: - Health insurance
Shift:
Education:
* Bachelor's (Preferred)