Studio AsA is hiring a Sales Executive / Customer Service with 0-1+ year of experience to join our creative team. The ideal candidate will be a self-starter, motivated individual with the capacity to create brilliant creative solutions & deliverables, have a keen eye for detail, and must be able to understand creative requirements & adhere to the same in a fast-paced environment.
Roles and Responsibilities
Maintaining relationships with clients by making Calls and regular Visits, understanding Clients needs, and anticipating new marketing opportunities Sending Quotations and presentations, attending conferences/workshops, and maintaining personal /professional networks.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Provide information about products and services offered by the company
- Resolve customer complaints and escalate complex issues to the appropriate department or manager
- Maintain accurate records of customer interactions and transactions
- Follow up with customers to ensure their issues have been resolved and to ensure customer satisfaction
- Identify and escalate potential issues to management to ensure customer satisfaction
- Participate in team meetings and training sessions to improve performance and customer service skills
Skills Required
- Excellent communication skills, both written and verbal
- Strong problem-solving skills
- Technology skills.
- Organizational skills.
- Time-management skills.
- Planning skills.
- Resourcefulness
- Knowledge of data analysis and report writing.
- Analytical - Able to handle queries
- Industry exp.
- Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure
- Attention to detail.
- Open to travel /exploring new avenues
- Data entry.
- Detail-oriented.
- Event coordination.
- Excel.
- Microsoft Office
Desired Candidate Profile
- The candidate should be a graduate with a BBA or Post graduate with MBA
- Candidates with excellent Communication Skills in English and Hindi, and great Sales skill
- Maintaining an up-to-date database with proper follow-ups.
- Fire in the belly for Sales Conversion
- Good Listener and can do emails to Clients in an appropriate manner.
Job Types - Full-time, Regular / Permanent
Send Your Resume To [Confidential Information]
Salary - Basic Salary ( 3 - 5 LPA ), this is going to be a high Incentive job, so the more leads you convert the better you do in terms of commercials
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