We are looking for a dedicated and customer-oriented Retail Sales Executive to join our team. As a Retail Sales Executive, you will be responsible for assisting customers in finding the perfect jewelry pieces, providing exceptional customer service, and contributing to the overall success of our retail store.
Responsibilities:
- Greet customers warmly and ascertain their needs and preferences.
- Showcase our luxury jewelry collection with enthusiasm and expertise, providing detailed product knowledge and styling advice.
- Cultivate and maintain strong relationships with customers, offering personalized service to enhance the shopping experience.
- Drive sales through effective product presentation, persuasive selling techniques, and upselling/cross-selling opportunities.
- Meet and exceed sales targets while delivering exceptional customer service and ensuring customer satisfaction.
- Maintain a clean, organized, and visually appealing store environment conducive to luxury shopping experiences.
- Stay updated on industry trends, product knowledge, and competitor offerings to effectively communicate with customers and provide relevant recommendations.
- Collaborate with team members and management to achieve collective sales goals and contribute to the overall success of the store.
Requirements:
- Proven experience in luxury sales, preferably in the jewelry or fashion industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
- Strong sales acumen with a results-driven mindset and a demonstrated ability to meet and exceed sales targets.
- A passion for luxury items and a keen eye for detail, with the ability to articulate the value and unique features of our products.
- Customer-focused approach with a commitment to delivering exceptional service and creating memorable shopping experiences.
- Flexibility to work retail hours, including weekends and holidays, as per the needs of the business.
- Professional appearance and demeanor, reflecting the luxury brand.
- Bachelor's degree or equivalent work experience preferred.
