Job Role: Sales Development Representative
Location: Bangalore
About Us:
RetainIQ is a MarTech startup empowering leading DTC stores to find that connect with their shoppers, globally. We work with world-changing businesses to boost their voices and broaden their impact. Top e-commerce brands rely on our SaaS platform and services for Facebook and email marketing to acquire, grow, and retain customers. RetainIQ's solution is a full-stack Marketing Automation solution that adds immediate and long-term values throughout the customer lifecycle, driving market-proven results for e-commerce businesses.
What excites us
- An investment in you as an individual - we value traits like curiosity and empathy.
- We live these values by focusing on the well-being, progress, and success of every individual in our growing tribe.
- An A player who has a proven track record of success in a client-facing role.
- The ability to think and understand quickly.
Competencies Expected
- Strong understanding of sales principles and strategies, with the ability to effectively identify and pursue sales opportunities.
- Exceptional verbal and written communication skills, including engaging and building relationships with potential customers.
- A customer-focused mindset with the ability to listen to customer needs and tailor solutions accordingly.
- Results-driven with a proven track record of meeting or exceeding sales targets.
- Demonstrated a sense of ownership and responsibility for achieving individual and team goals
- Ability to adapt to changing market conditions and customer preferences.
- Collaborative and able to work effectively within a team environment.
Roles and Responsibilities
- Generate sales-qualified opportunities and pipeline through a mix of outbound and inbound prospecting activities
- Account mapping/sourcing qualified leads that fit our target personas
- Develop new business via telephone and mass communication such as email, research, and social media to introduce our company's products and services and identify appropriate buyers within the target market.
- Analyze and identify how RetainIQ can solve our prospects engagement and retention challenges.
- Identify key buying influencers within these prospects to determine the budget and timeline.
- Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
- Work with the marketing team in converting inbound leads for handoff to sales.
- Work with the Sales Development Manager to develop and grow the sales pipeline to consistently meet weekly/monthly/quarterly revenue goals along with other KPIs
- Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, documents are attached, and sales development dashboards are up to date.
- Share best practice processes across the team and adopt new best practices for success.
Requirements
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- 1 to 3 years of experience in outbound sales, lead generation, or a related role.
- Proven track record of successfully achieving and exceeding sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport and engage prospects.
- Strong research and analytical skills to identify and qualify leads.
- Proficiency in using Excel/Google Sheets to maintain data
- Self-motivated, goal-oriented, and able to work independently with limited supervision.
- Ability to handle rejection and maintain a positive attitude.
- Familiarity with the industry and understanding of the solutions and services offered is a plus.
Why work with us
Cutting Edge Technology: We use the best tools available to make your process as smooth and as comfortable as possible. These include Asana, Slack, Loom, Miro, and Klaviyo. If you're not familiar with a tool we rely on, don't worry we'll make you an expert.
Work as an intrapreneur: We are engineers at heart and love building scalable systems for people to coordinate, work, and build great things together.
Top-notch investors: RetainIQ is well-capitalized from top-notch investors like Accel Partners. While you have all the advantages of working on challenging problems that come with working in a startup, you also don't have the risk of the company running out of money.
Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries, then this is the right place for you.
Develop Your Skills: We encourage professional growth daily. We offer professional development reimbursements on courses, books, subscriptions, and more. RetainIQ makes it easy to continue your personal and professional growth.
How to Apply:
Application Form: Fill out the application on our site (don't worry, it's pretty painless). Link: https://forms.gle/CsDkv2gbvkhV1VYW6
If you are a self-starter who wants to make a real impact on our organization, we encourage you to apply for this exciting opportunity!
