Sales Cordinator

The Sales Coordinator is responsible for supporting the sales team by managing schedules, tracking sales leads, and coordinating customer communication. This role acts as a liaison between the sales team and clients, ensuring smooth operations and customer satisfaction. The Sales Coordinator will assist in the preparation of sales proposals, presentations, and reports, while ensuring accurate data management.

Key Responsibilities:

1. Sales Support:

• Assist the sales team with administrative tasks such as preparing sales quotes, proposals, and contracts.
• Coordinate communication between the sales team and clients.
• Schedule appointments, meetings, and calls for the sales team.
• Manage and track sales leads using the CRM system.

2.Order Processing & Coordination:

• Process sales orders and ensure timely delivery.
• Coordinate with the logistics and supply chain teams to ensure the smooth processing and delivery of orders.
• Monitor and manage inventory levels in coordination with the sales team.

3.Customer Relationship Management:

• Handle customer inquiries and provide accurate and timely information about products or services.
• Resolve customer complaints by working closely with the sales and support teams.
• Follow up with clients after sales to ensure satisfaction and to foster long-term relationships.

4.Sales Reporting & Analysis:

• Prepare sales reports, track sales performance, and compile data for sales analysis.
• Assist in forecasting and analyzing sales trends to help achieve sales targets.
• Maintain and update client and sales records in the CRM system.

5.Coordination with Internal Teams:

• Work closely with the marketing, finance, and logistics teams to align sales activities with company goals.
• Ensure accurate and timely reporting to management.