Job Description
Job Title: Sales Coordinator
Job Summary:
The Sales Coordinator is responsible for providing administrative support to the sales team, facilitating communication between departments, and ensuring the smooth running of sales operations. The position involves tracking sales performance, coordinating with internal and external stakeholders, and assisting in preparing sales materials and reports.
Key Responsibilities:
Administrative Support:
Assist the sales team with day-to-day administrative tasks, such as scheduling meetings, preparing documents, and managing calendars.
Handle all inbound and outbound communications related to sales activities, including emails and phone calls.
Sales Process Coordination:
Process orders, track shipments, and manage sales data using CRM and other relevant tools.
Prepare and distribute sales-related documents, such as contracts, proposals, and presentations.
Ensure all client and sales team requests are addressed in a timely manner.
Reporting and Analysis:
Generate and analyze sales reports, forecasting data, and customer trends for the sales team and management.
Track sales team performance and assist with compiling KPIs and other relevant metrics.
Client Relations:
Serve as a point of contact for customers, addressing inquiries and resolving issues related to orders, delivery, and product availability.
Coordinate follow-ups with clients to maintain strong relationships and address any sales-related issues.
Cross-Departmental Coordination:
Collaborate with marketing, logistics, and finance departments to ensure seamless sales operations and fulfillment.
Assist in organizing events, trade shows, and product launches with the sales and marketing teams.
Sales Training & Tools:
Support the training of new sales team members by providing necessary materials and guidance on sales processes.
Ensure the team has access to the latest tools and resources, such as CRM platforms, product information, and sales collateral.
Qualifications:
Education: Bachelors degree
