Sales Consultant

Location: Kandivali

Company: Automobile Dealer

Customer Interaction and Service

• Customer Consultation:

Greet customers and assess their insurance needs for vehicle purchases.

• Provide expert advice on various insurance products and coverage options.

Policy Sales:

• Explain insurance policies, coverage, benefits, and premiums to customers.

Assist customers in selecting the most appropriate insurance policy based on their needs.

Customer Support: Address customer inquiries regarding insurance policies, claims, and renewals.

• Provide ongoing support to customers for any insurance-related issues.

Policy Management

• Policy Issuance:

Facilitate the issuance of new insurance policies for customers purchasing vehicles.

• Ensure all necessary documentation is completed and submitted for policy activation.

Policy Renewals:

• Manage and process insurance policy renewals.

Notify customers of upcoming renewals and assist with the renewal process.

Policy Amendments: Handle requests for policy amendments, endorsements, and changes in coverage.

• Ensure timely and accurate processing of all policy changes.

Claims Handling

• Claims Assistance:

Assist customers with filing insurance claims.

• Guide customers through the claims process and ensure all required documentation is submitted.

Claims Follow-up:

• Follow up on submitted claims to ensure timely processing and resolution.

Coordinate with insurance companies to address any issues or delays in claims processing.

Sales and Marketing

Product Promotion: Promote and sell insurance products offered by the dealership.

• Develop marketing strategies to increase insurance sales and customer awareness.

Sales Targets:

• Achieve individual and team sales targets for insurance products.

Monitor sales performance and implement strategies to meet or exceed targets.

Administrative Duties

• Documentation:

Maintain detailed records of insurance policies, customer interactions, and claims.

• Ensure all documentation is accurate, complete, and up-to-date.

Reporting:

• Prepare regular reports on insurance sales, renewals, and claims activities.

Analyze data to identify trends and opportunities for improvement.

Compliance and Regulations

Regulatory Compliance: Ensure all insurance activities comply with industry regulations and standards.

• Stay updated on changes in insurance laws and regulations.

Risk Management:

• Identify potential risks related to insurance policies and claims.

Implement measures to mitigate risks and ensure compliance with regulatory requirements.

Customer Satisfaction and Retention

• Customer Feedback:

Collect and analyze customer feedback to improve insurance services.

• Implement changes based on feedback to enhance customer satisfaction.

Relationship Building:

• Build and maintain long-term relationships with customers to encourage repeat business and referrals.

Promote dealership services and loyalty programs.

Team Collaboration and Development

Team Coordination: Work closely with sales, finance, and service departments to provide seamless customer service.

• Coordinate efforts to ensure efficient workflow and high-quality service.

Training and Development:

• Assist in training new insurance staff.

Stay updated on industry trends, new insurance products, and technologies.

Job Type: Full-time

Pay: 15,

• 00 - 28,000.00 per month
  
  Jadwal:
• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Required)

Sales: 1 year (Required)

Work Location: In person

• Speak with the employer

+91 8369113858