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PhonePe

Sales Capability Manager - KYC

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 5-7 Years

Banking/Accounting/Financial Services

(estd)

Job Description

About PhonePe
PhonePe is the leader in UPI based payments in India. Our goal is to make digital payments so easy,safe and universally accepted that people never feel the need to carry cash or cards again. Webelieve India is at the cusp of a new mobile revolution, which will change the way we manage our
money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity.

About the role
The offline team is trying to achieve PhonePe's goal by onboarding every merchant across the country to accept PhonePe. We at the Sales capability team are building a sales training engine which will enable the sales team to do their job effectively.

What will you do
As a Sales capability manager, you will be responsible for overseeing the team of regionalsales capability managers, training needs analysis, quality reviews, leadership induction andtracking and giving visibility of various training interventions done by the training team.
You will lead, provide direction, help people grow and guide the day-to-day operations of yourassigned sales training team
. Assess capability gaps, devise strategy and programs/curriculums to bridge thegaps/needs identified
. Hold individual review meetings and weekly team meetings
. Partner with different sales teams to design & optimise curriculum, trainingprogrammes to deliver high impact training sessions
. Help the sales team to achieve their goals by delivering on your team's monthlyobjectives.
. Review impact of all programs delivered. Time to time customisations to meet businessand organisation needs.
. Help the team with all the resources they need to do their job effectively
. Work closely with internal support teams or external vendors to solve for any trainingrelated requirements
. Keep evolving with the new and innovative training methods

What you should have
. Ability to inspire a large team and lead them in a unified direction towards acommon vision
. Demonstrate a positive attitude and should be passionate to train. Willing to roll upyour sleeves and get things done
. Data-driven: Keen interest in evaluating product/market/vertical situations,analysing raw data, and transforming it into actionable training strategies.
. Liaise with all teams to create and implement strategies, structure, budget, andvision
. At least 5 - 7 years relevant work experience and spent 2-3 year managing largetraining teams

Skills Required

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Date Posted: 07/10/2024

Job ID: 95290933

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About Company

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PhonePe is an Indian digital payments and financial technology company headquartered in Bengaluru, Karnataka, India. PhonePe was founded in December 2015, by Sameer Nigam, Rahul Chari and Burzin Engineer. The PhonePe app, based on the Unified Payments Interface (UPI), went live in August 2016. It is owned by Flipkart, a subsidiary of Walmart.The PhonePe app is available in 11 Indian languages. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, make utility payments, pay at shops, invest in tax saving funds, liquid funds, buy insurance, mutual funds, gold and silver.

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