About Company: -Corpzo is an initiative by Ultiwise, a team of more than 100 corporate legal and finance professionals, set out to assist entrepreneurs around the globe in their business quests. We believe that every business needs nourishment in its budding stages. Ensuring smooth navigation through the bumpy ride of legal compliance, financial risks is what we are good at.
We, at, Corpzo, offer a complete range of professional services and tailor-made solutions for the evolution of your business ranging from compliance, legal, financial, technology. Our mission to shield our clients from risks and promote good governance as our contribution to the good of society.
- Position Overview: We are seeking a dynamic and motivated Sales caller Representative to join our team. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to handle a high volume of calls effectively. You will be responsible for engaging with customers, addressing their needs, and providing solutions in a professional and efficient manner.
Inbound/Outbound Calling:
Manage a high volume of inbound and outbound calls with professionalism and courtesy.Customer Service:
Provide exceptional service by addressing customer inquiries, resolving issues, and offering solutions in a timely manner.Data Entry: Accurately record and update customer information in the CRM system.
- Follow-Up: Conduct follow-up calls to ensure customer satisfaction and gather feedback.
Sales Support:
If applicable, promote and sell products or services, meeting or exceeding sales targets.Problem-Solving:
Handle customer complaints and resolve issues effectively while maintaining a positive attitude.Team Collaboration: Work closely with other team members to achieve common goals and share best practices.
Education: Bachelor's Degree in related field.
- Experience: Previous experience in a call center or customer service role is preferred.
Communication Skills:
Excellent verbal and written communication skills.Technical Skills:
Proficiency with CRM software, Microsoft Office, and other relevant tools.Interpersonal Skills: Strong listening skills, empathy, and the ability to build rapport with customers.
- Organizational Skills: Ability to manage multiple tasks and handle a high volume of calls efficiently.
Problem-Solving:
Strong analytical skills and a solution-oriented approach.
Schedule:
10 am to 7 pmEnvironment:
work-in-office Competitive salary and performance-based incentives- Health, and vision insurance
Paid time off and holidays.
- Opportunities for professional development and career growth
- How to Apply:* Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [Confidential Information]
Job Type: Full-time
Experience:
- total work: 1 year (Preferred)
Work Location: On the road
