- Ensure customers are our first concern, you ll keep them safe and well-informed
- Ensure we comply with regulatory requirements
- Provide expertise if we receive customer concerns, including assessing any potential health hazards
- Coach, train and lead the team, creating an open and inspiring culture.
You ll succeed because
you re extremely customer-focused. To the point of obsession. You:
- Set high standards for customer service
- Are an analytical decision maker and problem solver, you maintain your composure. Even in challenging situations
- Are a team builder. You communicate openly, listen to your team s feedback, recognise performance and reward accomplishment
- Embrace change and look to improve processes and standardise procedures.