Revenue Manager

Job Responsibilities:

Daily pick-up analysis, strategy adjustments and reporting.

Perform competitive benchmark studies and follow market trends.

Provide weekly dynamic forecasts of expected results, variances and budget comparisons.

Manage and oversee strategy for all 3rd party distribution

Ensure all OTAs and Social Media Portals are configured correctly, validated and working to full capacity.

Oversee and audit the standards and operations of the reservations department.

Ensure website booking process is maintained up-to-date and functional.

Evaluate performance of distribution partners and contracted rates (OTA, Social Media Portals)

Reduce the cost of distribution by finding new less expensive means of delivering business

Confident in working with our Channel manager in updating rates, rate plans and checking perfect synch with our PMS system

Responsible for assessing, analyzing and pricing rate and group business strategies

Be a number -savvy and revenue minded person who is responsible for daily pick-up analysis, strategy adjustment and reporting.

Highly confident in the use of Excel

Develop pricing strategies for various products and services, ensuring they are competitive and attractive to clients.

Managing the inventory. This involves allocating rooms, monitoring sales, and adjusting availability based on demand and strategic goals.

Regularly monitoring and reporting on revenue performance. This includes analyzing key performance indicators (KPIs) and generating reports that help in decision-making.

Implementing yield management strategies to maximize revenue. This includes making decisions on pricing and availability in response to demand variations.

Utilizing various tools and technology for data analysis and decision-making. This often involves using specialized revenue management software built in-house.

Forecasting future revenue and assisting in the budgeting process. This may include setting revenue targets and identifying potential areas for revenue growth.

Ensuring compliance with industry standards and practices, and keeping up-to-date with the latest trends and developments in OTA revenue management.

Customer Insight and Feedback Analysis: Analyzing customer feedback and market research to understand customer preferences and adjusting strategies accordingly.

Account support work is required to support the reservation team in the daily admin such as handling calls, live chat and converting enquiries into booking

Shift: You will be part of a 24/7 team and mainly you will work following GMT hours . Your shift patterns will be around 12pm to 11pmwith some shift in the morning if needed by the business

Requirements:

• 5+ years of experience in Revenue Management (From Hospitality/ Travel sector)
• Prior experience into reservations and guest bookings preferable
• Excellent communication and presentation skills
• High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.
• Willingness to work in afternoon shift
• Team management skills