Job Profile :
: Communicating with customers and sales representatives.
Analyzing customer behavior.
Gathering information about customer complaints.
Developing aggressive retention strategies based on customer feedback.
Negotiating with customers to renew contracts and retain business.
Meeting with the sales team / Business Partners to propose customer retention solutions.
Writing and presenting customer behavior reports.
Building positive relationships with customers and business Partners.
Graduate in any field.
- Proven experience in a supervisory role within the telecom or related industry.
Strong understanding of retention and collection best practices.- Excellent communication and interpersonal skills.
Analytical mindset with the ability to make data-driven decisions.
- Demonstrated ability to lead and motivate a high-performing team.
Job Type: Full-time
Pay: 25,
- 00 - 28,000.00 per month
Experience: - total work: 3 years (Preferred)
Work Location: In person
