Retail Trainer

Greetings from Synergy Resource Solutions, a leading HR Management Consultancy.

We are hiring for our client a leading multi-brand premium retail company in field of eyewear & having 7 retail stores in prime locations of Ahmedabad & head office at C G Road, Ahmedabad.

Designation: Retail Trainer

Reporting: Sr. Manager - HR

Sector: Retail

Location: Ahmedabad

Experience: 5-10 Years (as a Retail trainer and before that 5 years experience in retail sales)

Salary: 50k-70k (Depends on your interview)

Job Timings: 10:00 am to 7:00 pm

Working days: Mon-Sat

Week Off: Sunday

Traveling: Yes

Roles & Responsibilities:

Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires and simulating sales scenarios.

Preparing training programs that cover knowledge gaps.

Position requires visiting our retail stores located in Ahmedabad to work closely with our salespeople regularly.

Should be able to make training modules in English and Gujarati

Design and execute orientation programs for sales teams

Conduct onboarding training sessions for new hires.

Act as a consultant to salespeople for challenges they have on the job

Assign mentors and coaches to new sales team members

Observe how salespeople and cashiers interact with clients to identify areas of improvement

Determine training needs both for individuals and teams

Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections

Advise salespeople how to upsell products

Apply various sales training techniques (e.g. Case studies and group activities)

Maintain updated records of training curriculum and material.

Requirements:

Good oral and written communication skills.

Language proficiency- English, Hindi, and Gujarati.

Work experience as a Retail Trainer sales trainer or similar role

Experience in retail industry

Availability to travel and visit our retail stores, as needed

Ability to manage the full training cycle, including conducting in-person activities

Excellent presentation skills

Ability to motivate employees to achieve sales quotas

Any Graduate

Additional certification in training is a plus

Interested candidates may share updated resumes with details of current salary, expected salary and notice period on [Confidential Information]