Retail- Team Lead

TITLE JOB DESCRIPTION Team Lead Retail Services BUSINESS UNIT ANAROCK Retail Services Pvt Ltd. REPORTING TO City Lead PRINCIPAL ACCOUNTABILITIES KEY RESPONSIBILITIES Revenue generation People Management Business Development Client Relations KEY PERFORMANCE MEASURES BEHAVIOURS / COMPETENCIES Leadership Strategic Thinking New Business Development Relationship Building Client satisfaction survey KPIs / Master Agreement Reporting requirements Cost savings initiatives Implementation of Best Practices / Innovation Individual Performance Measurement Targets in appraisal. To be developed along with direct line manager. Building, shaping and communicating the Firms values and culture; demonstrating integrity, personal responsibility, initiative and the ability to energise, persuade or influence others. Acting as for ANAROCK by behaving consistently with cultural requirements, being viewed as one of the team rather than an outsider new to the culture. leadership role model As a senior member of the team, work with the direct line manager in developing and training junior staff. Demonstrating the ability to think broadly, create a shared vision, leadership, creating sound strategies, demonstrating anticipating and reacting to future challenges of the firm, business units and clients to influence rather than respond to the environment. thought Generating new business development through creative marketing, product or client development, prospecting, qualifying and prioritizing new client relationships. Internal - Promote open, constructive and collaborative relations with superiors, subordinates, peers and generating a one firm culture. External- building trust and gaining respect, and providing superior client service through listening to clients, anticipating their needs, delivering the value they expect and supporting their long term success. People Development KEY SKILLS SETS / REQUIREMENTS Identifying and grooming talent, providing coaching, mentoring and feedback. Transfer of processes, knowledge, skills and expertise to organisation. Degree holder with a minimum 10 15 years of experience Full understanding of the real estate transaction practices. Exposure and experience in dealing with multinational corporate organisations Ability to think strategically and develop real estate solutions Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport Excellent communication skills quickly.