Retail Store Manager

Job Overview: We are seeking an experienced and dynamic Retail Store Manager to lead our flagship store in Gandhinagar & Ahmedabad. The ideal candidate will have substantial experience in the furniture industry, coupled with a strong background in retail management. This role requires a proactive leader who can drive sales, ensure excellent customer service, and manage store operations efficiently.

• Key Responsibilities:

Store Operations Management:

• Oversee daily store operations, ensuring smooth and efficient functioning.

Maintain high standards of visual merchandising and store presentation.

• Manage inventory levels and stock replenishment to avoid shortages or overstock situations.

Sales and Customer Service:

• Achieve and exceed sales targets by implementing effective sales strategies.

Provide exceptional customer service, addressing customer inquiries and resolving issues promptly.

• Train and motivate the sales team to deliver outstanding customer experiences.

Team Leadership:

• Recruit, train, and develop store staff, fostering a positive and productive work environment.

Conduct regular performance reviews and provide constructive feedback to team members.

• Schedule staff shifts and manage workforce planning to ensure optimal coverage.

Financial Management:

• Monitor store financial performance, including sales, expenses, and profitability.

Prepare and analyze sales reports, budgets, and forecasts.

• Implement cost-control measures to maximize profitability.

Marketing and Promotions:

• Develop and execute in-store promotions and marketing initiatives.

Collaborate with the marketing team to plan and implement local advertising campaigns.

• Organize and participate in store events to drive traffic and boost sales.

Customer Relationship Management:

• Build and maintain strong relationships with customers, understanding their needs and preferences.

Gather customer feedback and use it to improve store offerings and services.

• Manage the store's CRM system to track and analyze customer interactions.

• Qualifications:

Bachelor's degree in Business Administration, Retail Management, or a related field.

• Minimum of 5 years of experience in retail management, with at least 3 years in the furniture industry.

Proven track record of achieving sales targets and driving store performance.

• Strong leadership and team management skills.

Excellent communication, interpersonal, and customer service skills.

• Proficiency in retail management software and MS Office.

Ability to work flexible hours, including weekends and holidays.

Job Type: Full-time

Pay: 30,

• 00 - 70,000.00 per month
  
  Benefits:
• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

* Yearly bonus

Education:

• Master's (Preferred)

Experience:

• Management: 1 year (Preferred)

Work Location: In person