Job Description
Position Retail Sales Manager - Horeca.
Location Kolkata.
Qualification - MBA/MCOM/BCOM / Any Post Graduate
Experience required Minimum 12-15 years of relevant experience in FMCG , Food & Beverage , Liquor industry
Salary : 6L to 8L CTC Per Annum
Industry - FMCG , Food & Beverage , Liquor industry
Roles & Responsibilities
Primary role of increasing sales revenue in the markets assigned for Horeca.
Working within guidelines and exceeding the set KRA / KPIs.
Managing and motivating a team to increase sales and ensure efficiency.
Analyzing sales figures and forecasting future sales
Analyzing and interpreting trends to facilitate planning
Using information technology to record sales figures, for data analysis and forward planning;
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
Ensuring standards for quality, customer service and health and safety are met
Responding to customer complaints and resolving them amicably.
Organizing special promotions, displays and events.
Updating colleagues on business performance, new initiatives and other pertinent issues;
Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
Dealing with sales, as and when required.
Building the team and ensuring a low attrition rate.
Skill Sets Required
Meeting Sales Goals
Performance Management, Building Relationships
Sales Planning, Managing Profitability
Capable of hands-on problem-solving, with ability to generate ideas and solutions.
Ability to cope with work pressure and to prioritize tasks.
A positive attitude to dealing with people.
Team Management skills
High degree of initiative and energy levels.
