Outline of the JobWe are looking for a Retail Sales Executive to provide excellent customer service and sales for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are properly displayed and fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Proven work experience as a Retail Sales Representative, Sales Associateor similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Job Type: Full-time
Schedule:
Supplemental Pay:
Work Location: In person
