Retail Relex Consultant

Practice: Retail Industry Consulting, Capability Network I Areas of Work: E-Commerce & Platforms | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune | Relevant Years of Exp: 2-7 years

The Practice- A Brief Sketch: As a part of the Retail Industry practice within the Capability Network you will help businesses adapt to new climates, new expectations, and new ways of working. You will work with leading retailers across the globe to help our clients transform their business capabilities to increase profits, engage customers and enhance operations.

Our services span the full spectrum of strategy, operations, digital and e-commerce offerings. As a part of the team, you’ll help drive the following:

· Help retailers win in their markets by laying the foundation for strategy design, business development, improving the bottom line, identifying their needs and finding solutions.

· Identify company’s key cost and value drivers and explain their influence on business performance.

· Perform detailed analysis of business processes, develop operating models, assess implementation readiness and articulate its implications.

· Ability to effectively communicate with client, individually run workshop, understand business requirement, and translate them to process and functional designs.

· Ability to create customer journey maps, user stories and using these to formulate a strategy driving the implementation and solution roadmap.

· Develop a good understanding of the market nuances for retailers from varied spaces such as fashion, grocery, DIY, home goods, CPG etc.

· Guide distributed delivery teams to help understand and clarify requirements throughout all phases of project implementation.

· Manage proposals, new business initiatives and coordinate with others to create consensus driven deliverables.

· Demonstrate Product Owner mindset and help advance the agenda.

Bring your best skills forward to excel in the role:

· A well-rounded understanding of the retail industry, acquired by working directly in the retail or e-commerce industry, or as part of the retail practice of management consulting/analytics firms

· Conceptual knowledge of at least two key retail functions is necessary – merchandise planning (including assortment planning), supply planning, demand planning, channel / store operations and space planning.

· Functional knowledge of retail and e-commerce processes, online customer journey, checkout and payment processes, product information management, forecasting and replenishment, assortment planning, merchandising or category management and space planning.

· Good understanding of the nuances of retail functions and processes, KPIs and business rules across categories such as grocery, fashion, home solutions and so on.

· Proven success in preparing business scenarios, test cases and use cases

· An analytical mindset with strong business acumen

· Excellent communication and interpersonal skills

· Cross cultural competence with an ability to thrive in a dynamic environment

Your experience counts!

· MBA from Tier-I business school or Retail specialised courses

· Relevant work experience in retail, consulting, analytics, or product implementation

· Previous working experience is must with similar Forecasting, Replenishment, and space planning tool like RELEX, Blue yonder, O9, Kinaxis etc.

· Domain knowledge or experience working in Inventory management, Logistics, Retail planning & optimization is desirable.

· Proven experience with at least one retail industry project

· Prior experience of evaluating, selecting, implementing, building configurations, testing and integrating packaged solutions into a client system landscape and solution