Job Overview
We are looking for a Retail Executive to join our team. As a Retail Executive, you will be responsible for ensuring the smooth operation of our retail store in Surat, Gujarat, India. You will play a key role in providing excellent customer service, managing inventory, and maximizing sales.
Qualifications and Skills
- Previous experience in a retail or customer service role
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to work well in a fast-paced environment
- Attention to detail and accuracy
- Strong organizational and time management skills
- Ability to multitask and prioritize effectively
- Knowledge of retail POS systems and basic computer skills
- Flexibility to work on weekends and holidays as required
- Fluency in the local language and basic English proficiency
Roles and Responsibilities
- Provide excellent customer service and assist customers in finding the right products
- Maintain a clean and organized retail environment
- Ensure proper visual merchandising and display of products
- Manage inventory and replenish stock as needed
- Process sales transactions and handle cash
- Handle customer inquiries, complaints, and returns
- Monitor and analyze sales performance and suggest strategies to increase sales
- Collaborate with the marketing team to implement promotional activities
- Stay updated on industry trends, market conditions, and competitor offerings
- Contribute to a positive and supportive team environment
