Job Overview
We are a renowned 4-star hotel in Salem seeking skilled and experienced Restaurant Captains to join our team. The ideal candidates will have a passion for hospitality and excellent leadership skills to ensure a memorable dining experience for our guests.
Key Responsibilities
- Oversee the daily operations of the restaurant.
- Ensure high levels of customer satisfaction through excellent service.
- Manage and train restaurant staff, ensuring adherence to service standards.
- Coordinate with kitchen staff to ensure timely and accurate food service.
- Handle guest inquiries and complaints in a professional manner.
- Maintain cleanliness and organization of the restaurant.
- Assist in inventory management and ordering of supplies.
- Ensure compliance with health and safety regulations.
Requirements
- Previous experience in a similar role in the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations with a calm demeanor.
- Flexibility to work various shifts, including weekends and holidays.
- Attention to detail and a commitment to maintaining high standards of service.
Skills: management,leadership,customer,daily operations,health,leadership + management,customer satisfaction,communication
