Restaurant Manager

Responsibilities

• Plan, Forecast and Budget the revenues and cost for the outlet.
• Continuously improve and innovate upon product and services to achieve a larger market share and retain regular guests of the restaurant.
• Facilitate learning and development for all the team members of the outlet
• Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Performance Appraisal/ Management of the staff in the department.
• Ensure the smooth day-to-day functioning of the outlet.
• Conduct daily briefing of the staff, and supervise the following
• - Restaurant set up & mis-en-place
• - Reservations
• - Restaurant inventory (supplies, perishables, liquor etc)
• Implement an effective system of recording guest history, preferences and other guest related data.
• Work in association with the Sales and Marketing department in the area of guest mix, guest profiles, effect of new/ competition outlets etc.
• Maintain constant guest contact, build relationships, solicit feedback.
• Work with the F & B Manager & the Chef on Menu planning and pricing.
• Plan and organize various food festivals, restaurant promotions or special occasions.
• Monitor the daily number of covers and the average check of the restaurant.
• Manage the beverage costs (alcoholic and non alcoholic) as per the budgeted limit.
• Review the profit and loss statement of the outlet and draw up action plans.
• Prepare monthly reports on the performance of the outlet
• Ensure that all the operational standards set for all the equipments & processes are followed.
• Manage staff performance, identify their training needs and address their grievances and counseling issues.
• Stay informed about local, national and international best practices/trends in food service, interior design,technology and entertainment in F & B.
• Ensure that the outlet procures the best quality raw material and cost effective equipment.
• Liaise with companies for sponsorships and with the government agencies for licenses and permissions.