Company Overview
GREATBELL HR Consultancy Services PVT LTD is a leading Human Resources Services company specializing in Technical and Hospitality Manpower Recruitment. With extensive experience in the industry, our company provides services to around 500 companies in India. Visit our website at www.greatbellhr.com for more information.
Job Overview
We are seeking a skilled Restaurant Manager to oversee the daily operations of our restaurant. The successful candidate will be responsible for managing staff, ensuring customer satisfaction, and optimizing profits. This is a full-time position based in Cochin, Kerala, India, with an experienced requirement of 5 to 8 years.
Qualifications and Skills
- Proven experience as a Restaurant Manager or in a similar role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Customer-oriented mindset with a focus on providing exceptional service
- Ability to analyze financial data and make informed decisions
- Knowledge of industry regulations and standards
- Ability to work under pressure and handle challenging situations
- Proficient in restaurant management software and POS systems
- Certification in Food Safety and Hygiene
Roles and Responsibilities
- Manage and oversee all aspects of the restaurant operation
- Ensure smooth daily operations, including opening and closing procedures
- Supervise and train restaurant staff to provide excellent customer service
- Monitor employee performance and provide feedback
- Handle customer complaints and resolve issues in a timely manner
- Develop and implement strategies to increase revenue and profitability
- Maintain high standards of food quality, hygiene, and safety
- Create and update restaurant policies and procedures
- Manage inventory, order supplies, and control costs
- Coordinate with vendors, suppliers, and delivery personnel
- Stay updated with industry trends and best practices
- Ensure compliance with health and safety regulations
