Restaurant Captain

Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai ,Pune & Kerala known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality.

• Restaurant Captain Duties and Responsibilities:

Always greet and welcome guests promptly in a warm and friendly manner.

• Assist guest with table reservation.

Ensure guest are serviced within specified time.

• Has a good knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

• Able to answer any questions regarding menu and assist with menu selections.

Able to anticipate any unexpected guest need and reacts promptly and tactfully.

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food courses and beverages to guests.

• Set tables according to type of event and service standards.

Record transaction/ orders in Point of Sales systems at the time of order.

• Communicate with the kitchen regarding any menu questions, the length of wait and product availability

Responsible for clearing, collecting and returning food and beverage items to proper area.

• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Present accurate final bill to guest and process payment

• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements

Ensures that hotel brand standards and SOP's are consistently implemented .

• Complete closing duties, including restocking items, turning off lights, etc.

Conducts monthly inventory checks on all operating equipment and supplies.

• Take an active role in coaching and developing junior staff.

Any other duties related to food and beverage service assigned by the manager.

• Prerequisites:

Good command in both spoken and written English.

• Should have pleasing personality.

Excellent guest service skill.

• Good knowledge of food and beverage service.

Floor Manager /Captain/ Restaurant Staff/ Food And Beverage Captain Can also apply.

Kindly share your CV to 7066675705

Job Type: Full-time

Pay: 15,

• 00 - 18,000.00 per month
  
  Jadwal:
• Day shift

Tunjangan:

• Food provided

Work Location: In person

Expected Start Date: 01/08/2024