Restaurant/Cafe manager

Job Title: Restaurant/cafe manager

• Location: Nerul/seawoods

• Company: Huddle and Score

• Job Summary:

We are seeking a highly motivated and experienced Restaurant/Cafe Manager to oversee daily operations and ensure the smooth running of our establishment. The ideal candidate will have a passion for hospitality, a strong leadership presence, and a commitment to delivering excellent customer service. The manager will be responsible for managing staff, ensuring a high-quality guest experience, maintaining inventory, and optimizing operational efficiency.

• Key Responsibilities:

Operations Management:

• Oversee daily operations, ensuring smooth coordination between kitchen and front-of-house staff.

Ensure compliance with health, safety, and hygiene regulations.

• Maintain and monitor inventory levels, including food, beverages, and supplies.

Ensure the cafe/restaurant is consistently well-presented and clean.

• Manage opening and closing procedures, including cash handling and financial reconciliation.

Staff Management:

• Recruit, train, schedule, and supervise staff, including baristas, servers, kitchen staff, and cleaners.

Conduct performance reviews and provide ongoing feedback and coaching.

• Foster a positive team environment, ensuring effective communication and collaboration.

Address any disciplinary issues in line with company policies.

Customer Service: Deliver excellent customer service and address any customer complaints or concerns promptly.

• Monitor customer satisfaction and ensure a high standard of service.

Ensure quick and accurate service during peak times.

Financial Management: Assist in setting and managing the budget, controlling costs, and maximizing profitability.

• Monitor sales performance, suggest strategies for improvement, and report on financial performance.

Implement strategies to increase revenue, such as promotions and special offers.

Menu & Product Management: Collaborate with the kitchen and barista teams to ensure a high-quality and appealing menu.

• Work with suppliers to source high-quality ingredients and products.

Monitor and respond to customer feedback regarding menu items.

Marketing & Promotion: Coordinate with marketing teams to promote the cafe/restaurant, including social media management and events.

• Engage with the local community and build relationships with customers.

• Qualifications:

Proven experience as a Restaurant/Cafe Manager or similar role in the hospitality industry.

• Strong leadership, communication, and organizational skills.

Ability to manage a team in a fast-paced environment.

• Knowledge of food safety regulations and standards.

Experience in financial management and budgeting.

• Proficiency in using restaurant management software (POS systems, scheduling, etc.).

Excellent problem-solving abilities and a customer-first mindset.

• Key Skills:

Leadership and team management.

• Customer service excellence.

Strong organizational and multitasking skills.

• Financial acumen.

Knowledge of inventory control and purchasing.

Job Type: Full-time

Benefits:

• Food provided

Paid time off
Schedule:

• Day shift

Morning shift
Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Store management: 1 year (Preferred)

Purchasing: 1 year (Preferred)

Work Location: In person