Job Description
Skills:
Laptop & Mother board Repair, BGA, Soldering, L1 - L4, chip level Repair, Motherboard,
Diagnose, troubleshoot, and repair devices.
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed Laptop Motherboard. Infinity quality standards
Greet customers in a friendly manner and maintain a positive work environment.
Answer phone calls to the store with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
Maintain the cleanliness and professional appearance of the store. Chip Level troubleshooting and circuit tracing in laptop & desktop motherboards.
Troubleshooting and final test of Electronics and measuring instruments.
Preparing troubleshoot guide for laptop & desktop motherboards using schematics.
Repairing motherboard at L2 n L3 Level.
Chip level repairing for Notebook motherboards for AMC.
BGA Chip repairing/ Replace.
Identify, Analysis & troubleshoot the issues.
Signal Tracing, Schematic Reading.
