The purpose of the role is to plan, schedule and control the deployment of releases to test and analyze the impact of changes/ bugs to ensure production readiness before they are executed across the production environment by follow the standards for release management relevant to a platform/ technology.
Do
Release Management
Change management
Identify change incidents (new enhancements/ production bugs or fixes) and record all artefacts for the request
Coordinate with the change management board for approval of any significant/ major change request
Updation of records and Set up release calendar with well-defined milestones to be achieved for all the releases
Release planning to deployment across a platform
Drive process integration of release management with change and configuration management through ITIL or through business quality demands for individual services
Manage and coordinate monthly & quarterly release plans based on scope of enhancements
Define roadmap based on used cases and oversee all builds and deployment of releases to production and non-production environments
Coordinate with Application team, Delivery team and PMO's and define scope of enhancement across the portfolio
Create release management support roadmap (planning build deployment early life support closure) and call out dependencies both upstream and downstream defining high level execution plan
Align all the key stakeholders with the change request and timely inform them wrt to the change requests (ex downtime etc)
Research and maintain new user stories and technologies and analyze their application and relevance for release and deployment
Manage risks, resolve issues that affect release scope, quality and schedule and control one to multiple changes in a release unit
Collaborate with delivery team in development, testing and pre- product for all the releases before production
Coordinate change requests backlogs pending requests and conduct reviews
Maintains a release repository and manages key information such as build and release procedures, dependencies and notification lists
Ensure green zone time for code implementation/deployment after thorough testing and analysis by the development & testing team
Periodic reporting to senior management after every release about all implemented changes providing details on those successfully implemented, rolled back or cancelled changes
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Delivery team/ developers
For code implementation post release
Project Managers
To ensure smooth project handover to delivery team and governance
PMO's
For overall operations and management
Testing team
To ensure and maintain front end deployment error free
External
Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent
Technical knowledge - knowledge of Information Technology Infrastructure Library (ITIL) and its new & upcoming versions - Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioral Competencies
Problem solving
Execution Excellence
Passion for results
Learning agility
Collaborative working
Deliver
No.
Performance Parameter
Measure
Release Management
For Daily/ weekly/ monthly quarterly deployments release assessment score
Release Management
Green zone time for code deployment
Release Management
Timely Record maintenance (repository of releases as per change requests)
