Malankara Multistate Cooperative Credit Society Ltd is looking for Relationship Officers - Group Loan to join our dynamic team and embark on a rewarding career journey
- Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions
- Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that ariseActively seeking new business opportunities and conducting sales presentations to potential clients
- Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded
- Maintaining accurate records of customer interactions and transactions
- Identifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction
- Ensuring compliance with company policies and procedures and regulatory requirements
- Participating in team meetings and contributing to the overall success of the organization
- Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers
- Strong problem-solving and decision-making skills
