Description
We are looking for a Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining positive relationships with clients, managing their accounts and ensuring their satisfaction with our products and services.
Responsibilities
- Develop and maintain long-term relationships with clients.
- Communicate with clients to understand their needs and identify opportunities for upselling and cross-selling our products and services.
- Manage clients accounts and ensure their satisfaction with our products and services.
- Provide excellent customer service and support.
- Collaborate with other teams to ensure the timely delivery of products and services to clients.
- Stay up-to-date with industry trends and best practices.
Skills and Qualifications
- 0-8 years of experience in a similar role.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and CRM software.
- Knowledge of financial products and services is a plus.