Relationship Manager

Role: Delivery Consultant

• Location: Bangalore

• About Spinny:

Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of

Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at USD

• 8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi,
  
  Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur,
  
  Chandigarh, Indore and Coimbatore.
  
• About the Role

You will be responsible for solving all operational challenges arising during the car procurement process, coordinating with multiple stakeholders to ensure process alignment. They are critical in ensuring completion of supply targets, allowing for a high quality customer experience.

• Ideal Candidate:

An ideal candidate would be a hardworking, and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view.

• Key Responsibilities Include:

Ensuring that procured cars match Spinny's required quality standards

Securing required documentation from the sellers, facilitating a smooth procurement process

Addressing customer queries and concerns

Procuring the cars from customers (from sellers to the store), and solving any operational challenges that may arise

Providing insight and feedback to the Spinny team to facilitate continuous improvement

Securely maintaining the procured car and its documents throughout the process and submit nearby Spinny

Hub

• Requirements:

College graduate Any Stream

Good verbal communication skills English and Gujrati

Driver's License

Job Types: Full-time, Fresher

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Know how to drive a car

* Age

Education:

• Higher Secondary(12th Pass) (Required)

License/Certification:

• Driving Licence (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person