Job Milap is hiring for a Relationship Manager (All Verticals) for India's leading digital full stack insurance companies. On a mission to make insurance simple. Great Place to Work Certified.
Function
Strategic Partnerships
Department
Retail
Job Name
Relationship Manager- All Verticals
Grade applicable
G1C/G1B/G1A/G2C
Reporting to
Office Head/Vertical Head
Describe the Job
A Relationship Manager (All Verticals) is primarily responsible for managing all LOBs such as agency, motor dealers/OEMs & retail brokers and driving business through the same.
What is the primary KRA* (Scope of Work)
- Achieve monthly topline targets
- Ensure diversification of portfolio into the motor, non-motor, health products
- Responsible for all LOBs as retail preferred line of business products across the portfolio
- Responsible for recruitment of agents, dealership and retail brokers through various sources to ensure achievement of business targets
- Responsible for Achieving overall GWP (Gross Written Premium)
- Responsible for sustainable Profitability
- Responsible to maintain COR at budgeted levels
- Combined Ratio- Minimizing Loss & Cost of Acquisition
- Ensure month on month activation of agents as per targets set.
- Maintain relationship and driving business through OEM partner channels and Non-NTUs
- Recruitment of and relationship management with retail brokers as per target set
- Coordinating with other departments such as U/W, Claims, & Operations
- Responsible to maintain & enhance service levels provided to the clients thus ensuring sustenance of the existing business. This would be done through follow ups, coordination with other stakeholders for approvals, pay-outs etc. & other administrative activities for seamless working.
- Ensuring IRDAI compliance regarding licensing & commission payments to Agents.
- Support/guide the Agents/dealerships and brokers in all activities related policy services
- Train Agents/Channel partners/dealers/brokers on products, process and USPs of Company
- Identify the area of improvement & enhancing business opportunity
- Responsible for explorations & identification of new business avenues by way of cold calling, generation of referrals or business leads & networking through agents/brokers and dealers.
- Ensure month on month activation of agents as per targets set
- Managing daily reports and MIS pertaining to the branch
- Monitoring daily receipts, payment and other bank transactions
- Policy issuance/Cancellation/endorsement
- Resolve the discrepancies raised by the Underwriter and issue policies at branch level.
- Analysing and resolving the rejections of policy related issues
- Handling reconciliation
- Closely monitoring open receipts and recoveries and closing them on time
- Handle other operational work
Experience in number of years
2-6 Years
Work Experience
GI Exp in mixed portfolio- Agency, Motor Dealer/OEMs and Retail Broking
Technology Known
Basic excel
Behavioural Traits required
1. Interpersonal Skill 2. Communicational Skills 3. Negotiation Skills 4. Proactiveness 6. Assertiveness
7. Flexible and supportive when situations demands
