Relationship Manager

A. Position Title: Relationship Manager / Senior RM / Executive RM / Assistant Business Manager / Deputy BM

B. Internal Designation: Executive / Sr Executive

C. Job Role: Relationship Manager

D. Reporting to: Business Manager

E. Sub LOB / Department: Bancassurance & FINCARE

F. Location: Branch Offices-Thiruvanthapuram, Kerala

G. Experience: At least 6 months of relevant sales experience, preferably in the insurance industry (Bancassurance experience is highly preferred).

H. CTC: Rs. 3.00 LPA to 6.25 LPA on case to case basis plus performance based Incentives.

1. Special Benefits:

• Lowest Targets in the Industry
• Fixed Salary + Unlimited Incentives
• Up to 12 Promotions in a year on completion of targets with a CTC and Position Hike plus Rs 40000 Upgrade allowance on each promotions.
• No probation Period. Enjoy all company benefits right from Day 1 of joining
• Mediclaim and Insurance from date of Joining
• Highest incentives in the Industry!!

I. Qualification: Graduate or Post Graduate in any discipline

J. Job Purpose:

• To drive business through Channel Partners, branch staff, and the distribution network, ensuring that sales and service goals are met and the bancassurance business grows efficiently.

K. Key Responsibilities:

1. Lead Generation & Business Development:
2. After-Sales Service & Upselling:
3. Branch Staff Activation:
4. Training & Skill Development:
5. Business Target Management:

L. Key Performance Indicators (KPIs):

1. Monthly MWPI Target Achievements: Achieve 100% of the Monthly MWPI (Monthly Work Performance Indicator) target for issuance.
2. Branch Activation Rate: Achieve a branch activation rate of >60% every quarter.
3. Persistency Rate: Ensure 13th-month persistency is above 80% for policy renewals and customer retention.
4. NOP Target Achievement: Meet or exceed the NOP (New Business Opportunity) targets as set by the management.

M. Job Requirements:

1. Functional Competencies:
2. Customer Orientation:
3. Partner Management:
4. Planning:

N. Behavioral Competencies:

1. Business Acumen:
2. Collaboration:
3. Execution Excellence:

O. Key Interactions:

a) Internal Interactions:

1. Sales Team:
2. Non-Sales LOB (Line of Business): W

b) External Interactions:

1. Bank Branch Staff:

P. Job Competencies:

1. Customer Relationship Management:
2. Sales Skills:
3. Training & Development: