We are seeking a dynamic and results-oriented Relationship Manager to join our digital marketing team. The ideal candidate will be responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and driving business growth. This role requires excellent communication skills, a deep understanding of digital marketing strategies, and the ability to manage multiple client accounts.
Develop and maintain strong relationships with key clients, understanding their business needs and objectives.
- Serve as the main point of contact for clients, addressing their inquiries and resolving any issues in a timely manner.
Collaborate with internal teams to ensure client projects are delivered on time and meet quality standards.- Provide clients with strategic insights and recommendations to improve their digital marketing campaigns.
Monitor and report on the performance of client campaigns, providing regular updates and feedback.
- Identify opportunities for account growth and upselling additional services.
Conduct regular client meetings, presentations, and reviews to discuss performance and future strategies.- Stay up-to-date with industry trends and best practices in digital marketing.
Develop and implement strategies to improve client satisfaction and retention.
- Manage client contracts, renewals, and negotiations.
Proven experience as a Relationship Manager, Account Manager, or similar role in a digital marketing agency.
- Strong understanding of digital marketing concepts, including SEO, PPC, social media, content marketing, and email marketing.
Excellent communication, negotiation, and interpersonal skills.- Ability to build and maintain strong client relationships.
Strong analytical and problem-solving skills.
- Proficiency in using CRM software and digital marketing tools.
Ability to manage multiple client accounts and projects simultaneously.- Bachelor's degree in Marketing, Business, Communications, or a related field.
Relevant certifications (e.g., Google Ads, HubSpot) are a plus.
Competitive salary and benefits package.
- Opportunity to work with a talented and passionate team.
Professional development and growth opportunities.- [Any other perks or benefits your company offers]
Job Type: Full-time
Pay: 20,- 00 - 35,000.00 per month
Jadwal: - Day shift
Upah Tambahan:
Education:
Experience:- total work: 1 year (Preferred)
Sales: 1 year (Preferred)
- Management: 1 year (Preferred)
Language:
Work Location: In person
+91 9958812083