Location: C.R. Park, Near Kalkaji, New Delhi
Experience: Minimum 1 year of experience in Relationship Management or Recruitment (preferably in immigration or related industries)
Salary: 3 - 4.2 LPA
About Us:
Donivia Overseas Pvt. Ltd. is a leading name in the immigration industry with over 8 years of experience. We specialize in providing a wide range of immigration services, including permanent residency, student visas, work visas, and business migration for countries like Canada, Australia, and Europe. Our mission is to help individuals and families unlock their global potential by offering expert guidance throughout their immigration journey.
Job Title: Relationship Manager
We are seeking a dynamic and results-oriented Relationship Manager to join our team at Donivia Overseas Pvt. Ltd. The ideal candidate will have experience in building and maintaining client relationships, particularly within the immigration services sector. As a Relationship Manager, you will be responsible for guiding clients through the immigration process, understanding their needs, and offering tailored solutions for permanent residency, student visas, work visas, and business migration. Your role will involve providing expert advice, ensuring client satisfaction, and driving business growth through strong interpersonal and communication skills.
Key Responsibilities:
- Counseling the clients over the phone and through Emails.
- Establish and nurture strong, lasting relationships with clients by understanding their specific immigration needs and providing tailored solutions.
- Conduct initial consultations to evaluate client eligibility for various immigration programs, including permanent residency, student visas, work visas, and business migration.
- Provide expert advice on immigration laws, procedures, and the necessary documentation for countries like Canada, Australia, Gulf and Europe.
- Identify and convert leads into clients, aiming to meet or exceed sales targets for immigration services, driving revenue growth.
- Maintain high levels of client satisfaction by offering excellent service, addressing client queries or concerns promptly, and ensuring a seamless immigration process.
- Keep regular follow up with clients for the immigration process and give a clear and accurate information based on the current immigration services & visa laws & policies.
- Work closely with internal teams, including immigration consultants and legal advisors, to ensure efficient processing of client applications and smooth communication.
- Stay updated on the latest immigration policies, industry trends, and regulations in different countries and effectively communicate these changes to clients.
- Proactively identify new business opportunities through referrals, networking, and relationship-building, expanding the company's client base.
- Identifying and resolve client concerns by giving assistance on time.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.
- Excellent communication and interpersonal skills
- Strong customer service and relationship management skills
- Knowledge of immigration processes and regulations
- Ability to multitask and prioritize effectively
- Attention to detail and accuracy in documentation
- Problem-solving and decision-making abilities
- Fluency in English and proficiency in other languages is a plus
Why Join Us
- Help clients achieve their global dreams through expert guidance.
- Join a growing, respected leader in the immigration industry.
- Competitive salary with clear paths for growth.
- Work in a positive, collaborative environment.
- Expand your expertise in international immigration policies.
Ready to shape careers and grow with us
Submit your resume to [Confidential Information] or contact us at +91 9643092472.
