Relationship Management- Payment reminder and collection- Call 7200550458, 7092982513

Description

We are seeking a Relationship Manager for Payment Reminder and Collection. The ideal candidate will be responsible for handling and managing customer accounts, ensuring timely payment reminders, and collecting outstanding payments. The candidate should have excellent communication and negotiation skills and must be comfortable working with numbers and data.

Responsibilities

• Contact customers via phone and email to remind them of upcoming and overdue payments
• Work with customers to establish payment plans and negotiate payment terms
• Research and resolve customer payment discrepancies
• Maintain accurate records of customer accounts and payments
• Collaborate with other departments to resolve customer issues and concerns

Skills and Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related field
• 1-6 years of experience in a similar role in the job market context of India
• Strong understanding of payment processing and collection procedures
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Proficient in MS Office and other relevant software