Regional Training Manager - East

Responsibilities:

• Develop and manage annual training calendar and budget.
• Achieve sales and service targets.
• Manage branch training operations in the region, identifying growth opportunities.
• Review branch performance, provide guidance, and initiate induction of new hires.
• Report on regional operations and training metrics.
• Ensure conversion of CSR/SA/Executive Parivarthan and monitor performance across branches.
• Maintain high-performance teams through recruitment, coaching, and performance monitoring.
• Encourage participation in contests and oversee store excellence.
• Foster strong customer and partner relationships, implementing IFB Customer Service Charter.
• Oversee sales and service training, ensuring seamless operations and exemplary service delivery.
• Build and develop high-performance regional training teams, focusing on employee competency and career development.

Requirements:

• 10-15 years regional training experience.
• MBA or equivalent qualification.
• Stable career history with 3 years per job.
• Extensive travel readiness and relocation flexibility.

Skills:

• Strong leadership and communication.
• Proficiency in training design and assessment.
• Strategic thinking and business acumen.
• Proven team management ability.