Job Description :
Location:Thanjavur
QualificationGraduate
Years Of Experience3+ Years of Relevant Experience
Job descriptionProven work experience as a Customer Service / Sales.
Experience in Financial Service Roles is an added advantage.
Ability to manage the full training cycle, including in-person activities and web-based learning
Hands-on experience with e-learning platforms
Excellent organizational skills
Solid communication and presentation abilities
Additional certification in training is a plus
Language SkillsEnglish, Tamil
ResponsibilitiesConduct skills gap analyses to identify areas of improvement
Design training curriculum within time
Produce physical and digital educational material
Onboard new Hires to organization
Coordinate individual and team performance review sessions to discuss strengths and weaknesses
Monitor objectives and results
Collect feedback from trainees and managers about training courses
Report on impact of training programs
Maintain updated records of training material and curriculum
Handle product training sessions for branch staff at Regional Learning center.
Work in cohesion with Regional leadership in improving productivity of branches
Visit branches that needs special attention in terms of productivity
Travel to Various regions assigned in the Zone as part of training responsibility.
Attend training programs organized for trainers periodically to cater to the training needs of the staff.
