Regional Manager Technical Services (RTS) - East

Job Opening

Job Description

1. Support sales team & achieve East Sales Target for FY 2024-25. 2. Monitor all systems closely to ensure 95% use of chemical quantities as per PO. 3. All KPI should be achieved and ensure Performance Penalty below 1% of Contract value for each customer by end of the financial year. 4.Customer retention - 95% of customers should be retained on satisfactory treatment performance. 5.Conduct technical audit, performance review, training at key accounts, take corrective actions and improve systems. Quarterly Customer Satisfaction Survey - 80% of existing customers. 6.Increase in sales through new applications. 7.In addition to main responsibility of RTS-North, extend technical support to Fertilizers plant all over India through email / telephone and physical visits at least once per 6 months.: 8.Ensure Chembond Flux Implementation - Data Entry & Management Sheets. 9.Ensure submission of monthly reports to customers in 1st week of each month (evidence by email communication).: 10.Develop one person in each region for application of CWT, BWT, RO, WTP Troubleshooting. 11.Training to newly joined, SIC, ATS.

Education Qualifications

• B.Sc/Chemistry
• B.Tech/B.E./Chemical
• MS/M.Sc(Science)/Chemistry

Behavioural Profile

Should lead the technical team in the region, coordinate well with CTS, laboratory, equipment, regional sales team and other important department like supply-chain, accounts.

Desired Skills

Knowledge of all water treatment applications viz. BWT, CWT, RO, ETP. Good presentation skills, problem solving ability. Ready to travel at short notice.