Skills:
regional, Business Development, Customer Service,
ob Description-Regional Manager
- Role is responsible for managing sales in a specific territory, handling customers queries and ensure smooth operations.
- The key accountabilities include business development and increase in market share by addition of new customers, retention of existing customers and managing outstanding Brand value in the region.
- Daily/weekly/monthly sales in line of the defined budget & strategy and ensure the team is moving with the organization's defined direction.
- Monitoring all inbound and outbound shipments on daily basis and ensure that shipments are delivered within agreed timelines.
- Coordinate collections, deliveries, drop-offs and recoveries with other departments
- Define the best possible route to dispatch the shipment to its final destination.
- Give directions to functional teams- commercial, operations, customer service & documentation, claims prevention, administration, accounts, contract negotiations, cost control & staff management.
- Complete commercial business development & operations for logistics business.
- Monitoring COD depositing on daily basis
- Ability to manage client / customer escalation proactively and coordination with station team.
- Monitoring in Bound, Out Bound and RTO on timely of all branches
- Monitor last mile delivery performance and take a necessary step of action for improvement
- Setting up and managing efficient and cost effective last mile delivery network across the city
- Coordinate and monitor end to end last mile delivery operations and with multiple remote teams on a daily basis.
- Ensure full control on profitability of the region
- Meet cost, productivity, accuracy and timeline targets.
- Maintain metrics and analyse data to assess performance and implement improvements.
- Ensure Smooth Functioning of day-to-day warehousing operations.
- Delegate responsibilities to other managers to meet company goals
- Conducting regular performance reviews
- Must have strong leadership skills
- Technical and problem-solving capabilities.
- Candidate should have experience in Handling Multiple Cities or a Region.
- Preference to candidates who have handled heavy-bulky shipments.
Candidate must have an experience of 4-6 years of handling a whole region.
