Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
The Reference Check Coordinator will support the Global Recruiting Organization and will be responsible for gathering reference information from candidates and conducting reference verifications. This person will be updating the database following standard operating procedures and privacy regulations to allow optimum productivity and highest quality service. This position reports to the Manager of Global Talent Acquisition Operations and Programs.
Responsibilities
- Analyze incoming candidate data for completion, identify discrepancies, and initiate missing information procedure in order to update the candidate/client on additional information needed to proceed with the file
- Conduct verifications by contacting references, following standard operating procedures and privacy regulations
- Acquire information to update the internal contact database for faster verification turnaround time and improved overall verification success rate
- Ability to complete tasks assigned, while following internal processes and adhering to deadlines
- Work individually or as part of a team to complete deliverables
- High level of integrity and confidentiality to support the critical nature of the Global Recruiting Team
- Adhoc tasks as they arise, which may include support in other regions the company operates in
Skills
- Effective English communication skills (Written and Oral)
- Strong customer service skills
- Knowledge of MS Office (Outlook, Word, Excel)
- Time management skills and the ability to handle multiple tasks simultaneously
- High attention to details
- Have analytical and organizational skills
- Have a comfort level with Zoom Phone to communicate globally
Compensation
Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.
