Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
- Manage daily attendance and program break schedules
- Assist with creation of metrics and targets for services
- Work closely with the operations team to analyze and help improve their delivery processes
- Generate ideas for process and service improvement planning
- Produce daily, biweekly, and monthly internal reports
- Use trends and reports to forecast requirements
- Assist with projects and other duties as requested or assigned
Skills and Qualifications:
- Demonstrate sound work ethic
- Must have good Microsoft Excel skills Including advanced formulas, also Word and Email
- VBA, macros are preferred.
- Ability to create reports in Excel and forecast results
- Attention to detail and high level of accuracy
- Ability to multi-task, focus and complete reports for extended periods of time
Personal Attributes:
- Ability to take initiative
- Flexible team player with a positive attitude
- Must have good time management with the ability to work with minimal supervision and under tight timelines
- Capable of managing multiple, simultaneous projects
- Must be friendly and professional with a positive attitude
- Organized with the ability to quickly and effectively adapt to change
- Excellent attendance record
- Able to communicate professionally - oral and written
- Problem solving skills
Qualifications
Graduate
