- Perform comprehensive background checks on potential candidates, including employment history, educational credentials, professional licenses, certifications, and references.
- Utilize various tools and resources to gather information and verify the accuracy of provided details.
- Conduct criminal record checks, credit checks, and drug screenings as required by company policies and relevant regulations.
- Verify the authenticity of identification documents, ensuring compliance with legal and regulatory requirements.
- Communicate with external agencies and institutions to obtain necessary information and validate the accuracy of candidate information.
- Analyze and interpret background check results, providing clear and concise summaries to the recruitment team.
- Collaborate with the recruitment team to make informed decisions based on background check findings.
- Maintain accurate and organized records of background check results and related documentation.
- Ensure compliance with privacy laws and regulations regarding the handling and storage of sensitive candidate information.
- Stay updated on changes in background screening regulations and industry best practices.
Additional Job Description
- Must have 2+ years of experience.
- Proven experience in conducting background checks, preferably within a recruitment or HR environment.
- Strong knowledge of background screening procedures and relevant legal and regulatory requirements.
- Excellent research and investigative skills, with a keen eye for detail.
- Ability to analyze and interpret information accurately and efficiently.
- Proficient in using background screening tools, databases, and online resources.
- Strong written and verbal communication skills to provide clear and concise summaries of background check findings.
- Familiarity with privacy laws and regulations, including data protection and confidentiality requirements.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- High level of integrity and ethical standards in handling sensitive information.
- Strong organizational skills and attention to detail.
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.
